Purpose of Measure: Used to measure uncertainty in cross-cultural conversations in a study that "extend[ed] the conceptualization of Anxiety-Uncertainty Management theory to include an intercultural capability in the form of cultural intelligence (CQ) and by linking intercultural communication effectiveness to knowledge sharing."
Lay-Person Terms: To assess an individual's certainty in communication.
Measure:
When communicating with my near-peer mentor/mentee…
1. Strongly Disagree | 2. Disagree | 3. Neutral | 4. Agree | 4. Strongly Agree | |
1. I know what to expect. | |||||
2. I can’t predict how the interaction would go. | |||||
3. I can’t be certain what will happen. | |||||
4. I am certain of what they mean. |
Type of Validity: N/A
Citation of Publication: Alfred Presbitero, Hooman Attar, Intercultural communication effectiveness, cultural intelligence and knowledge sharing: Extending anxiety-uncertainty management theory, International Journal of Intercultural Relations, Volume 67, 2018, Pages 35-43, https://doi.org/10.1016/j.ijintrel.2018.08.004
Instructions to analyze and interpret: Adapted from Presbitero and Attar (2018) by Dr. Carrie Cameron's NRMN U01 research group for use in evaluating mentoring communication.
Other citations: N/A